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  1. Support Center
  2. QuickBooks Online
  3. Troubleshooting

Troubleshooting

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  • QuickBooks Online Sync Error: The name supplied already exists: Another product or service is already using this name. Please use a different name
  • QuickBooks Online Sync Error: Error: Invalid entity data. companyName: Maximum length cannot be greater than 50 characters
  • QuickBooks Online Sync Error: The name supplied already exists: Another account is already using this name. Please use a different name
  • QuickBooks Online Sync Error: Missing object from QBO. Expecting qboChartOfAccount with id: XXXX
  • QuickBooks Online Sync Error: Business Validation Error: Please make the parent account active first. Then you can make this sub-account active
  • QuickBooks Online Sync Error: String length specified does not match the supported length. Min:0 Max:21 supported. Supplied length:XX
  • QuickBooks Online Sync Error: Changes made don't match this vendor information in Bill.com network
  • QuickBooks Online Sync Error: Invalid entity data. billAddressZip: Maximum length cannot be greater than 20 characters
  • QuickBooks Online Sync Error: The account period has closed or Books are closed in QBO for this period. Please record this change manually in QBO or open books in QBO to allow this change to sync.
  • QuickBooks Online Sync Error: Cannot delete Customer: This customer cannot be deleted because there are unbilled charges for this customer
  • QuickBooks Online Sync Error: Error; Invalid entity data. name: Maximum length cannot be greater than 40 characters
  • QuickBooks Online Sync Error: Customer has a non-zero balance in QBO
  • QuickBooks Online Sync Error: Vendor Credit Ref # number is already being used in QBO
  • QuickBooks Online Sync Error: Vendor is used in unbilled charges in QBO
  • QuickBooks Online Sync Error: Payment (bank) account is required for payments
  • QuickBooks Online Sync Error: Sub-account must have same account type as their parent.
  • QuickBooks Online Sync Error: Deposit To account for this payment must be of type other current asset
  • QuickBooks Online Error: Missing GL account for bank account [bank account name]
  • QuickBooks Online Sync Error: This class may already be deleted in QBO
  • QuickBooks Online Sync Error: Invalid entity data. shipMethod: Maximum length cannot be greater than 16 characters
  • QuickBooks Online Error: A customer, account, or invoice associated with this payment is deleted in QBO
  • QuickBooks Online Sync Error: Reference/Check number for this payment is already being used in QBO. The payment may already be recorded in QBO.
  • QuickBooks Online Sync Error: Vendor has a non-zero balance in QBO.
  • QuickBooks Online Sync Error: The vendor on one of bills paid in this transaction does not match the vendor on that bill in QBO. This could happen because of an incorrect vendor merge in QBO
  • QuickBooks Online Error: Vendor, account, customer, item, class or location referenced in this bill has been deleted in QBO
  • QuickBooks Online Sync Error: Missing required data for : type
  • QuickBooks Online Sync Error: A Bill line item cannot have $0 amount and no description
  • QuickBooks Online Sync Error: Bill/Invoice number is being used on another bill from the same vendor. Use a unique invoice number for the vendor bill.
  • QBO Sync Error : QBO - ERROR CODE:3200, ERROR MESSAGE:message=ApplicationAuthenticationFailed; errorCode=003200; statusCode=401, ERROR DETAIL:null
  • QuickBooks Online Syn Error : Type field is required for Item CREATE/UPDATE requests for Minor Version 4 or above.
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