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QuickBooks Online Sync Error: Vendor is used in unbilled charges in QBO

Error

Vendor is used in unbilled charges in QBO

 

Explanation

This error occurs when a vendor is deleted in Bill.com, and the deletion is trying to sync to QuickBooks Online (QBO), but the vendor is linked to active/unbilled billable charges in QBO.

 

Solutions

There are several ways to address this error:

  1. Reactivate the vendor in Bill.com until billable charges are complete in QBO
  2. Delete the billable charges in QBO and sync again to allow the vendor deletion to sync to QBO
  3. Contact Support to clear the error if you do not want the deletion to sync to QBO
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