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QuickBooks Online Error: Vendor, account, customer, item, class or location referenced in this bill has been deleted in QBO

Error

Vendor, account, customer, item, class or location referenced in this bill has been deleted in QBO

Explanation
This error occurs when the account, customer, item, vendor, and/or class on a bill, or the bill itself that is trying to sync has been deleted in QuickBooks Online (QBO), and sync cannot update or create the bill.

Solution

  • In QBO, check to see if the vendor and any accounts, customers, items, or classes listed in the bill have been deleted.
  • Also check to see if the bill itself was deleted in QBO
  • Once you have found what has been deleted, reactivate it, and then sync again.
  • If you are unable to reactivate the item that was deleted, or if you see that nothing has been deleted, contact Customer Support.
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