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QuickBooks Online Sync Error: Business Validation Error: Please make the parent account active first. Then you can make this sub-account active

Error

Business Validation Error: Please make the parent account active first. Then you can make this sub-account active

Explanation

This error occurs when a GL account has a parent account that is currently inactive in Bill.com.

Solutions

  • Reactivate the parent account being used, or 
  • Edit the account and change the parent account being used, or 
  • Edit the account and remove the parent account completely 
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