Cannot delete Customer: This customer cannot be deleted because there are unbilled charges for this customer
This error occurs when a vendor is deleted in Bill.com, and the deletion is trying to sync to QuickBooks Online (QBO), but the customer is linked to active/unbilled charges in QBO.
- Reactivate the customr in Bill.com until charges are complete in QBO
- Delete the unbilled charges in QBO and sync again to allow the customer deletion to sync to QBO
- Contact Support to clear the error if you do not want the deletion to sync to QBO