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QuickBooks Online Sync Error: Vendor Credit Ref # number is already being used in QBO

Error

Vendor Credit Ref # number is already being used in QBO

 

Explanation

This error occurs when a vendor credit in Bill.com is trying to sync to QuickBooks Online (QBO), but the reference number is already being used on a vendor credit in QBO.

 

Solutions

Change the vendor credit reference number in Bill.com to a unique number and sync. If the credit already exists in QBO, or if no duplicate number is found in QBO, please reach out to Support for assistance.

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