Error
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Reference/Check number for this payment is already being used in QBO. The payment may already be recorded in QBO.
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Explanation
This error occurs when a manual payment has a reference number (Ref#) that is already in use in QuickBooks, or a manual payment has a Ref# when it is for multiple invoice payments.
Solution
- Edit the payment to update the Ref# to a unique number if it is for a single invoice
- Edit the payment and remove the Ref# if is it for multiple invoices