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  1. Support Center
  2. QuickBooks Desktop
  3. Troubleshooting

Troubleshooting

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  • QuickBooks Desktop Sync Error : The following fields are missing in XXXX Customer/Vendor for QuickBooks for Windows
  • QuickBooks Desktop Sync Dashboard Error: QuickBooks already has a company file open. If you want to open another company file, close this one first.
  • QuickBooks Desktop Sync Error: There was an error when saving a Bill. QuickBooks error message: This transaction action is not allowed for this user.
  • QuickBooks Desktop Sync Error: There was an error when modifying a Customers list, element "xxxxx-xxxxxxx". QuickBooks error message: This customer already has job information. To add a new job, the customer's current job information must be moved
  • QuickBooks Desktop Pending Error: Query from Bill.com for Account Balance
  • QuickBooks Desktop Sync Error: The email address specified for this customer is invalid, and the transaction is marked 'To be e-mailed'.
  • QuickBooks Desktop Sync Error: Only one A/R or A/P account allowed per transaction
  • Sync dashboard requires .NET Framework 4.6
  • QuickBooks Desktop Sync Error: The Account for the transaction must be of type Bank
  • QuickBooks Desktop Sync Error: The email address specified for this company is invalid, and the transaction is marked 'To be e-mailed'.
  • QuickBooks Desktop Sync Error: There was an error when modifying a ReceivePayment.
  • QuickBooks Desktop Sync Error: There has been an internal error when processing the request
  • QuickBooks Desktop Sync Error: The bill payment XX cannot be synced because the corresponding bill cannot be found in QuickBooks or a payment has already been recorded for this bill in QuickBooks
  • QuickBooks Desktop Sync Error: Error validating Detail Line 2, Account ID Field:Required field not specified
  • Constraint violation columns appear on sync dashboard
  • QuickBooks Desktop Sync Error: There is an error of provided data or QuickBooks is not available now.
  • Invoice or record does not appear in Bill.com after a sync
  • QuickBooks Desktop Sync Error: We have detected a potential problem with your QB file
  • QuickBooks Desktop Sync Error: Why am I receiving a duplicate vendor error?
  • QuickBooks Desktop Sync Error: Sales Tax detail line must have a vendor
  • QuickBooks Desktop Sync Error: Insufficient permission level to perform this action
  • QuickBooks Desktop Sync Error: The account number is already in use
  • QuickBooks Desktop Sync Error: An attempt was made to modify a <transaction> with a date that is on or before the closing date of the company
  • QuickBooks Desktop Sync Error: There is a missing element: "TxnID"
  • QuickBooks Desktop Sync Error: The Account for the transaction must be of type Accounts Receivable
  • QuickBooks Desktop Sync Error: You must specify a different number.
  • QuickBooks Desktop Sync Error: You cannot change the type of a subaccount
  • QuickBooks Desktop Sync Error: Update from Client or Bill.com
  • QuickBooks Desktop Sync Error: Missing account.
  • QuickBooks Desktop Sync Error: The transaction could not be locked. It is in use by another user.
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