Sign in

QuickBooks Desktop Sync Error: There has been an internal error when processing the request

Error

There has been an internal error when processing the request.

Explanation

An internal error sync message can occur for various reasons when making updates to vendors or accounts.

Solution

Bill.com Customer Support will need to mark the record that was updated in Bill.com not to sync. Once this is completed, a manual update in QuickBooks will need to be recorded.

Customer Support

Please email customer support by clicking "Submit a Request" and send us an email or chat with us!