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Invoice or record does not appear in after a sync


Sync issues occur when invoices or records are created while a Sync is in progress.


Editing the invoice number will trigger an update to the record on a subsequent sync. Try the following:

  1. Edit the invoice number by adding an asterisk (*)
  2. Run the sync
  3. If the invoice syncs in, remove the asterisk and run the sync one more time to clean up the record