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QuickBooks Desktop Sync Error: The email address specified for this company is invalid, and the transaction is marked 'To be e-mailed'.

Error

There was an error when saving a Invoice. QuickBooks error message: The email address specified for this company is invalid, and the transaction is marked 'To be e-mailed'.

Explanation

When an invoice is marked to be emailed but the company address in QuickBooks Desktop is missing, a sync error will surface from Bill.com.

Solution

In QuickBooks go to Company > Company Information:

  1. Click Edit
  2. Enter a valid email address
  3. Click Save
  4. Sync with Bill.com