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  1. Support Center
  2. Oracle NetSuite
  3. Troubleshooting

Troubleshooting

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  • Oracle NetSuite Error: SuiteTax_Disabled_In_BDC: We are currently in the process of adding support for SuiteTax in Bill.com
  • Oracle NetSuite Sync Error : The following fields are missing in XXXX Customer/Vendor for Oracle NetSuite
  • Oracle NetSuite Sync Error: Value for location/department/class was either blank or invalid
  • Oracle NetSuite Sync Error: Sync didn't finish successfully! Your login credentials are invalid/expired
  • Oracle NetSuite Sync Error: Value for Category was either blank or invalid
  • Internal Server Error when trying to connect Oracle NetSuite Sync
  • Oracle NetSuite Sync Error: USER_ERROR: Please enter value(s) for: Posting Period
  • Oracle NetSuite Sync Error: Reason: Null - Two-factor authentication/ token-based authentication limitation
  • Oracle NetSuite Sync Error: USER_ERROR: Please enter value(s) for: Vendor ID
  • Oracle NetSuite Sync Error: USER_ERROR: Please enter value(s) for: First Name, Last Name
  • Oracle NetSuite Sync Error: USER_ERROR: Please enter value(s) for: Company Name
  • Oracle NetSuite Sync Error: TRANS_IN_USE: This transaction cannot be deleted because it is linked to by one or more transactions.
  • Oracle NetSuite Sync Error: DEPENDENCY_NOT_SYNCED: {"entity":"xxxx","id":"xxxx"}
  • Oracle NetSuite Sync Error: COULD_NOT_APPLY: Could not apply XXXX. It may not yet be synced, or it may have been applied by another payment.
  • Oracle NetSuite Sync Error: BDC_4000: Found multiple objects by search without integrationId
  • Oracle NetSuite Sync Error: BDC_1247: This bill cannot be paid because it violates approval policies
  • Oracle NetSuite Sync Error: BDC_1172: Vendor information cannot be changed because it is maintained by the vendor.
  • Oracle NetSuite Sync Error: BDC_1159: Cannot overpay a bill
  • Oracle NetSuite Sync Error: Invalid account reference key 206
  • Oracle NetSuite Sync Error: Account id = null & Bill.com id = XXXXX is invalid because it is of type Bank.