QuickBooks Online Sync Error : The following fields are missing in XXXX Customer/Vendor for QuickBooks Online

Janelle L.

February 27, 2020 20:32

Why the Sync Error occurs

This error occurs when a customer or vendor in QuickBooks Online is missing a piece of information that is required in Bill.com to save the vendor or customer. The missing info will be indicated in the error, and will be one of the following:

Address Line 1
City
State
Zip Code
Country (if Multi-Currency is enabled in QuickBooks Online)

How to Fix the Sync Error

In QuickBooks Online, add the missing piece of information to the vendor or customer record(s), as indicated by the sync error message, save, and sync again.