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QuickBooks Desktop sync dashboard upgrade - FAQ

Do I need to upgrade my sync dashboard?

  • Yes, to ensure your sync is fully supported and running efficiently, we highly recommend upgrading the sync dashboard as soon as possible

What's included in this new update?

  • The update will fix potential issues that may impact the ability of vendors syncing with QuickBooks Desktop

When should I complete the upgrade?

  • To prevent unnecessary sync conflicts, we highly recommend the upgrade be completed as soon as possible

There are multiple users that run the sync. Do I need to upgrade the dashboard for each user?

  • Yes, if the sync dashboard is installed on multiple local machines, an upgrade is required for each machine.
  • If the sync dashboard is installed on a shared server environment, please contact your server administrator or host provider to perform the upgrade as they will configure the specifics on how the dashboard is set up.