Error

Credit Memo sync is not allowed.

QuickBooks has AutoApplyCredit turned on, it needs to be turned off for Credit Memo sync.

Explanation

This error occurs because credit memo sync has been turned on for accounts created after 12/7/18 syncing with QuickBooks Online.

Resolution

In QuickBooks Online, turn off Automatically apply credits.

1. In QuickBooks Online, click the gear icon
2. Click Account and Settings
3. Click Advanced
4. Click the edit icon for the Automation section
5. Uncheck the box for Automatically apply credits
6. Click Save
7. Run another sync from Bill.com