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QuickBooks Online Sync Error: Please specify the account on this item

Error

Please specify the account on this item

Explanation

This error occurs when an item needs an account assigned to it.

Solution

To resolve, in Bill.com:

  • Review the bill/invoice associated with the error  
  • Verify all items listed on the bill/invoice are associated with an account by clicking on the item to view its setup
  • For the item that does not have an account listed, edit and select an account
  • Sync again
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