Error
|
Missing Invoice acctid: XXXXX |
Explanation
This error occurs when a received payment cannot sync, for one of two reasons:
- The associated invoice is has not yet synced to QuickBooks Online
- The associated invoice in QuickBooks Online is not connected via the sync
Solution
Contact Bill.com Customer Support; we can re-sync the invoice. Alternately, you can record the payment manually and we can mark the payment from Bill.com to not sync.