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NetSuite Sync Error: TRANS_IN_USE: This transaction cannot be deleted because it is linked to by one or more transactions.

Sync Error

TRANS_IN_USE: This transaction cannot be deleted because it is linked to by one or more transactions.

 

Explanation

This error occurs when a bill was deleted in Bill.com, but cannot be deleted in NetSuite because it has payments associated with it.  

 

Solution

Any associated payments in NetSuite need to be voided so the bill can be deleted. First, void/delete any payments associated with the bill in NetSuite, and then delete the bill itself. 

Then, contact Bill.com Customer Support to mark the bill not to sync. 

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