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NetSuite Sync Error: BDC_1247: This bill cannot be paid because it violates approval policies

Error

BDC_1247: This bill cannot be paid because it violates approval policies

 

Explanation

This error occurs when a payment is unable to sync to NetSuite, because its associated bill doesn't have all the required approvers assigned. 

 

Solution

Update the bill in Bill.com to have all of the required approvers listed on the bill:

  1. In Bill.com, locate the bill associated with the payment getting the error. 
    1. From the Sync Error page, locate the error
    2. Copy the Bill.com Object ID - the long string of numbers and letters listed in the error.
    3. Paste the ID into the search field in Bill.com
    4. Click on the bill
  2. Click the edit icon
  3. Add the required approvers
  4. Click Save
  5. Sync again
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