Full error message: GetQBCompanyName: exception: system.NullReferenceException: Object reference not set to an instance of an object. at BdSyncCore.Business.Sync.SyncManager.GetQBCompanyName(String qbFilePath)
The reason you are getting this error is that the company name is not populated in QuickBooks. This error occurs most often when there has been a recent conversion from QuickBooks Online to QuickBooks Desktop.
To resolve this sync error:
- In QuickBooks click Menu > Company Information and check for the company name.
- If the company name does not appear enter the name and then save.
- If the company name does appear delete the name that appears, re-type it and save.