ERROR CODE:7001, ERROR MESSAGE:message=Subscription for company has lapsed or Invalid destination URL is used. Sandbox company works with Sandbox URL and Production company works with Production URL.; errorCode=007001; statusCode=400, ERROR DETAIL:null
This error occurs when either the QuickBooks Online (QBO) account trying to connect to sync is a Sandbox account, or the QBO account was recently upgraded from sandbox to full account.
To resolve this error, disconnect and then reconnect the sync:
- Hover over the Gear Icon and click Settings
- Under the Sync section, click Setup
- Click the Disconnect button
- Follow steps 1 and 2 again to get back to the Setup page
- Click the Connect button
If the error persists, please contact Customer Support.