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QuickBooks Online Sync Error: ERROR CODE:7001, ERROR MESSAGE:message=Subscription for company has lapsed or Invalid destination URL is used. Sandbox company works with Sandbox URL and Production company works with Production URL.; errorCode=007001; status

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Janelle L.
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Error

ERROR CODE:7001, ERROR MESSAGE:message=Subscription for company has lapsed or Invalid destination URL is used. Sandbox company works with Sandbox URL and Production company works with Production URL.; errorCode=007001; statusCode=400, ERROR DETAIL:null

 

Explanation

This error occurs when either the QuickBooks Online (QBO) account trying to connect to sync is a Sandbox account, or the QBO account was recently upgraded from sandbox to full account.


Solution

To resolve this error, disconnect and then reconnect the sync:

  1. Hover over the Gear Icon Gear.PNG and click Settings
  2. Under the Sync section, click Setup
  3. Click the Disconnect button
  4. Follow steps 1 and 2 again to get back to the Setup page
  5. Click the Connect button

If the error persists, please contact Customer Support.