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QuickBooks Online Sync Error: Business Validation Error: You cannot delete or edit the Opening Balance Equity account. It is used to create initial balances or balance adjustments.

Error

Business Validation Error: You cannot delete or edit the Opening Balance Equity account. It is used to create initial balances or balance adjustments.

Explanation

This error occurs when an account is deleted in Bill.com and the deletion is trying to sync to QuickBooks Online (QBO), but the account is set as Opening Balance Equity account in QBO

Solution

The Opening Balance Equity account in QBO cannot be deleted or edited. Either reactivate the deleted account in Bill.com or contact Customer Support to clear the error.