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QuickBooks Online Sync Error: You can not delete this transaction because it is matched to a transaction that was downloaded into a different account

 

Error

You can not delete this transaction because it is matched to a transaction that was downloaded into a different account


Explanation

This error occurs when a bill in Bill.com is deleted, or the account is changed on the bill, but the bill is matched to a transaction in a register in QuickBooks Online (QBO) that is different from the bill in Bill.com.

Solution

Manually delete or update the bill in QBO and contact Customer Support to clear the error.

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