If funds are not successfully transferred to Bill.com for Vendor payments due to any reason (most commonly: Non-Sufficient Funds (NSF) or account blocked), an email notification will be sent to Administrator and/or Payer users (users with Manage Payment permissions) to inform on:
- Which payments were not funded
- Instructions on next steps to prevent the payments from being voided
A notification banner will also be displayed on the payments that are affected:
Administrators and/or Payers should refer to the emailed instructions to resolve the issue with our Payment Operations team.
Fees for an NSF
A $50 fee is charged for the handling of insufficient or unavailable funds. Additional Stop Payment fees will be charged if we need to stop a payment due to lack of funding.