Sign in

The CUSTOMFIELDID limit reached when installing xml package

Avatar
Anna L.
Follow

Sage Intacct allows 25 custom fields per object. The Bill.com xml package for Sage Intacct sync installs 6 custom fields within Sage Intacct, 3 for Accounts Payable Bills and 3 for Accounts Receivable Invoices:

  • For Accounts Payable Bills:
    • BDC_BILLID
    • BDC_ORGID
    • BDC_URL_PREFIX
  • For Accounts Receivable Invoices:
    • BDC_INVOICEID
    • BDC_ORGID
    • BDC_URL_PREFIX

Note: These fields are coded into the xml package and cannot be removed.

 

Error

If a user has created custom fields or integrates their Sage Intacct account with another system (ie: SalesForce) that installs custom fields for Bills and Invoices they may encounter a custom field id limit error.

Below is an example of one for AR:

Resolution

Custom fields will need to be removed within Sage Intacct for the object the error is referring to, to allow for the 3 that we install.

There is no other workaround at this time.