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Intacct Sync Error: The account number 'xxx' is associated to the Credit Card 'xx and x'

Error

The account number 'xxx' is associated to the Credit Card 'xx and x'

Explanation

This error occurs when the account type on a bill is incorrect or the Charge Card is not set up properly in Intacct.

Solution

Please check the following:

  • Please be sure that the proper account type is being used on the bill. 
  • If this is a credit card account, please be sure you have setup your Credit Card Bills and Payments in Intacct correctly. Please refer to this article to set that up in Intacct: Intacct Charge Card Setup and Workflow

 

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