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Reapply or Unapply customer credits

Follow the steps below to reapply or unapply a customer credit memo. 

  1. Hover over Receivables, click Customers
  2. Select the customer name
  3. In the credit memos section, click the ref# of the credit that needs editing
  4. In the Summary box, hover over Credit Memo Actions, click Apply
  5. Uncheck the select box to reapply as needed
  6. Click save