Sign in

NetSuite Sync: Two-factor authentication/ token-based authentication limitation


NetSuite two-factor authentication does not support RESTlets, which are used to integrate with NetSuite. This is a limitation due to NetSuite's restriction of the usage of two-factor authentication. 

If two-factor authentication is enabled in NetSuite, the following error message will occur after connecting the sync in 


The two-factor authentication feature is not compatible with web services or SuiteAnalytics Connect. Likewise, access for Contacts is not supported by two-factor authentication using RSA tokens. To sync, users must connect via the native NetSuite admin login that does not have two-factor authentication enabled. 

For more information, please refer to 

Have more questions? Submit a request