Explanation
The approval status of a bill syncing from Bill.com to Oracle NetSuite is determined by the Approval Routing and Default Vendor Approval Status settings in Oracle NetSuite.
Solution
Enabling Approval Routing:
- In Oracle NetSuite, navigate to Setup > Accounting > Accounting Preferences
- Click the Approval Routing subtab
- Check Vendor Bills
- If Vendor Bills is checked, any bill syncing to or created in Oracle NetSuite will have a default status of Pending Approval
- If Vendor Bills is unchecked, any bill syncing to or created in Oracle NetSuite will have a default status of Approved
- Click Save
Setting the Default Vendor Approval Status:
- In Oracle NetSuite go to Setup > Accounting > Accounting Preferences
- Click the Order Management subtab
- In the Default Vendor Bill Status field, choose one of the following:
- Approved – Bills default to an Approved status. No further review or processing is required before a payment is processed
- Pending Approval – Bills default to a Pending Approval status. Someone with permission must approve the bill before a payment can be processed for it
- Click Save
Enabling Custom Vendor Approvals:
- Please refer to the following Oracle NetSuite Help Center article for assistance with Using SuiteFlow for Vendor Bill Approvals:
- https://system.na1.netsuite.com/app/help/helpcenter.nl?fid=section_N2375798.html