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QuickBooks Online Sync Error: Missing Bill acctid: XXXXX

Error

Missing Bill acctid: XXXXX

 

Explanation

This error occurs when an AP payment is unable to sync for one of two reasons: 

  • The associated bill has not yet synced to QuickBooks Online

or

  • There is already a bill for this payment in QuickBooks Online that isn't connected via the sync.

 

Solution

To resolve the sync error you can either:

  • If the bill is already paid, select to not sync the payment from the sync error page
  • If the bill is missing in QuickBooks Online, contact Customer Support to have the bill sync over to QuickBooks Online.

 

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