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QuickBooks Online Sync Error: Please make the parent account active first.

Error

A business validation error has occurred while processing your request Business Validation Error: Please make the parent account active first. Then you can make this sub-account active.

 

Explanation

This error occurs when you are trying to reactivate a deleted Chart of Account in Bill.com, but its parent account is deleted.

 

Solution

To clear this error, please make the parent account active, and sync again. 

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