Error
This error occurs when a bill is syncing from Xero to Bill.com. The bill exceeds a 40 character limit on the "Reference Number" section of the bill in Xero, and cannot sync into Bill.com. |
Explanation
This error occurs when a bill is syncing from Xero to Bill.com. The bill exceeds a 40 character limit on the "Reference Number" section of the bill in Xero, and cannot sync into Bill.com.
Solution
To resolve this error, you need to open the bill in Xero and adjust the character length on the "Reference Number" field to less than 40 characters. After this is adjusted, attempt a re-sync and this bill will sync into Bill.com.