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NetSuite Sync Error: USER_ERROR: Please enter value(s) for: First Name, Last Name

Error

USER_ERROR: Please enter value(s) for: First Name, Last Name

 

Explanation

The vendor causing the sync error is missing an entry in the First and Last Name fields. In order to sync from Bill.com to NetSuite, these fields are required.

 

Solution

  1. From the Sync Error page, click on the vendor's name
  2. Click the edit icon 
  3. Update the First and Last Name fields
  4. Select the Company option
  5. Click Save
  6. Run the syn,c and the vendor will successfully sync to NetSuite
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