Error
|
Cannot transfer between the same bank account" |
Explanation
This error occurs most likely when the Sync Preferences are not set correctly, especially when the Bill.com Money Out Clearing and Bill.com Money In Clearing accounts are incorrect. When these accounts are not selected in the Sync Preferences, or if they are set to incorrect accounts, you are more likely to get sync errors.
Solution
Review the Sync Preferences section in the Sync Menu to ensure all settings are set to the correct Chart of Account.