Sign in

NetSuite Sync: Best Practices for Bill Payments

General

  • If a bill is paid outside of Bill.com, you should mark it as paid in Bill.com and allow that payment to sync into NetSuite.
    • Recording the payment in NetSuite first will cause sync errors.

From NetSuite to Bill.com

  • Bill Payments do not sync to Bill.com from NetSuite.

From Bill.com to NetSuite

  • Bill.com does not support departments, locations, and/or classes on bill payments.
    • When bill payments sync from Bill.com to NetSuite, they will use whatever is set as the Default Payables classification in the Bill.com Preferences record.
    • To make it easier to reclassify these records (as needed), you can create a department, location, and/or class called “Unclassified”, or “Uncoded”, or something similar, and set that as your Default Payables classification.  This will allow you to run a report to isolate the bill payments that need to be reclassified.
Have more questions? Submit a request