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Intacct Sync Error: Please link vendor to this Charge Card.

Error

Please link vendor to this Charge Card.

 Explanation:

This error occurs when a payment is trying to sync to Intacct from Bill.com but cannot because Intacct does not allow the sync to use a bank account that is linked to a credit/debit card.

Solution:

Unlink the payment bank account GL (COA) from any credit/debit cards in Intacct, under Cash Management>>Charge Card Accounts. View each Charge Card account and be sure the Credit-card offset account is not set to the payment account used on payments in Bill.com.

The best practice here is to create a separate bank account in Intacct to associate those charges to.

 

 

 

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