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Only unpaid bills sync from Sage Intacct into Bill.com
Always initiate payments in Bill.com. On the Bill.com Pay page you can pay via Bill.com (check or ACH), select to print check in Sage Intacct, or record payment made outside of Bill.com. The payment, or check to be printed, will sync to Sage Intacct.
Bills that are entered in Bill.com that are over $10 million dollars will sync into Sage Intacct as $0 bills in the state "no value". This is currently a sync limitation.
Once a bill is paid, it cannot be updated via the sync. If you need to reclassify paid bills, enable Re-classify transactions in Sage Intacct to avoid sync errors.
Sage Intacct POs will sync to Bill.com once they are converted to unpaid bills. After syncing, they are ready to be approved and paid.
In order for bills to sync seamlessly, you’ll need to disable approval in Sage Intacct.
Go to Accounts Payable > Configure Accounts Payable > Payment Approval Settings
Select Disable Approval. If you choose to have this option unchecked, you’ll need to approve all bills for payments to be recorded.
You can choose to have ONLY Approved bills sync to Sage Intacct. Learn more here