There are several ways to create a vendor credit:
Steps
Using the Inbox, with a document:
1. Click the Inbox tab.
2. Locate the document
3. Under Create a New, click Vendor Credit.
Using a specific vendor, without a document:
1. Click the Payables tab Vendors.
2. Click the vendor's name.
3. On the vendor's page, click the New Vendor Credit Link in the Vendor Credits section.
Using the Bills page, without a document:
1. Click the Payables tab Bills.
2. Click the All Vendor Credits link.
3. Click the New link.
Next Steps: Applying a vendor credit