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HIPAA Guidelines and Compliance: FAQ

HIPAA (the Health Insurance Portability and Accountability Act), and specifically the HIPAA Security Rules, establishes national standards for protecting patient data through physical, technical, and administrative security measures.

Is HIPAA compliant?

No - currently, we are not HIPAA compliant.

Why not?

We haven't yet undergone the technical process required to become compliant.

What does that mean for me?

This means that prohibited information as outlined by HIPAA (i.e. healthcare information) should not be stored in, or transferred using


Business Associate Agreement (BAA)

The BAA relates to entities that process personal health information and our system is not set up to process personal health information, our terms of service specifically prohibit customers using it for Protected Health Information (PHI).

  • 5.7.  PERMITTED USE OF THE SERVICE. You shall use the Service for the businesses or business activities permitted by’s Acceptable Use Policy. is not, and will not at any time be, a “business associate” of Subscriber for the purposes of The Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”), and Subscriber will not send or transmit any “Protected Health Information” (as defined in HIPAA) to or otherwise in any manner through the Service.

Are you planning on becoming HIPAA compliant in the future?

We understand the importance for some companies to be able to include certain types of sensitive information in financial transactions. We are currently working towards becoming HIPAA compliant, although we do not have a definitive ETA right now. We'll update this article when we have new information - subscribe to the article to get emails about updates, and keep an eye on the News and Announcements section to stay up-to-date. 

For more information about HIPAA and HIPAA compliance, please visit: U.S. Department of Health and Human Services - Health Information Privacy