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Bill.com Multi-Factor Authentication (MFA)

Multi-Factor Authentication adds an additional layer of security to a Bill.com account by requiring not only a username and password to log in, but also a personal device which makes it extremely difficult for someone to break into a Bill.com account.

Users will be prompted, within the account, to enter a cell or work phone number. If MFA has not been set up before, this page will be presented when logging in:

  1. Click Next.
  2. Enter the phone number
  3. Choose how to receive security codes
    • Via text
    • Via voice
  4. Click Submit

Finally, a test code will be sent using the delivery option selected to ensure the phone number was entered correctly.

From time to time, when performing certain actions within the Bill.com account, prompts to enter a code will be sent to the phone number entered. To perform this security check less frequently, select the box to "trust" this computer. Do NOT select this box if working on someone else's computer, or from a public location (like a library computer).

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