Sign in

Changing your password

Forgot your password?

  1. On the login page, click Forgot Password
  2. Enter the email address used to login then click Reset My Password
  3. Click on the link in the reset email; you'll be redirected to the Reset Password page.


Know your password, but want to update it?

You can use the method above...or: 

  1. Log in to the account
  2. Hover over the gear icon  and click Settings
  3. Under You, click Change Password
  4. Enter your current password once and your new password twice
  5. Click Save

To change the email address you use to log in, please contact Customer Support.


Things to know

Your security is important to us! Since we move money on your behalf, we require complex passwords to keep your account safe. 

  • Your password must contain:
    • A minimum of 8 characters
    • At least one number or symbol
    • At least one uppercase letter
    • At least one lowercase letter
  • Your password must NOT contain:
    • A special character as the first character, ie: @, %, &
      • If the password starts with a special character, the error Passwords don't match will be encountered
  • Passwords can not be reset to one of the last 10 that have been used in the past