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Voided payments sync


Voided payments do not sync with all Accounting Software packages. Please see the table below to determine if a voided payment will sync with your accounting system:

Accounting System AP Voids Online AP Voids Offline AR Voids Online AR Voids Offline

QuickBooks for Windows

No Yes No Yes

QuickBooks Online

Yes Yes No Yes

QuickBooks Enterprise

No Yes No Yes


Yes Yes Yes Yes

Sage Intacct

Yes Yes No No

Oracle NetSuite

Yes Yes N/A N/A


  • If the voided payment does not sync with your Accounting Software, the payment will need to be manually voided from the Accounting Software. 
    • Once the void is processed in, the sync will automatically post a debit to the bank account in your Accounting Software. This will reverse the original credit to the bank account.  
    • To void the payment with the current date, void the payment in your accounting software first, then void the payment in This will cause a sync error and you will need to make any adjustments in your accounting software manually. Please contact Customer Support for assistance with clearing the error.