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Voided payments and QuickBooks for Windows

Voiding a Bill.com payment will not sync to QuickBooks for Windows. After voiding a payment in Bill.com, the matching payment will need to be manually voided in QuickBooks for Windows as well.

To void a payment from the current fiscal period:

  1. Locate the payment that needs to be voided
  2. From the Edit menu, click Void Bill Pmt - check (all payment methods are displayed as check in QBW)
  3. Click Save & Close to record the transaction


When voiding a payment in QuickBooks, the amount of the original transaction is changed to zero as of the date of the payment (there will be a $0.00 in the clearing account) and the word "Void" is added to the memo field on the payment.

When the void and credit is processed by Bill.com, a journal entry is synced to the clearing account for the credit to balance out the Funds Transfer entry.

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