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Voided payments and QuickBooks Desktop

Voiding a payment will not sync to QuickBooks Desktop. After voiding a payment in, the matching payment will need to be manually voided in QuickBooks Desktop as well.

To void a payment from the current fiscal period:

  1. Locate the payment that needs to be voided
  2. From the Edit menu, click Void Bill Pmt - check (all payment methods are displayed as check in QuickBooks Desktop)
  3. Click Save & Close to record the transaction

When voiding a payment in QuickBooks, the amount of the original transaction is changed to zero as of the date of the payment (there will be a $0.00 in the clearing account) and the word "Void" is added to the memo field on the payment.

When the void and credit is processed by, a journal entry is synced to the clearing account for the credit to balance out the Funds Transfer entry.