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Change payment type from "Offline" to "Pay via"

To change the payment method of a bill payment from Other to Paid via you will need to void the offline payment and schedule a new one. To void an offline payment:


  1. Hover over Payables, and then click Payments
  2. Click History
  3. Click on the Payment Confirmation number of the payment you'd like to void. 
  4. Click "Void this payment"