|There is an invalid reference to QuickBooks AR Account "XXXXXXXX-XXXXXXXXX" in the Receive Payment. QuickBooks error message: The account for this transaction must be of type Accounts Receivable.|
This error is occurring because the Accounts Receivable account in the Sync Preferences has not been established. When syncing, Payments Received will post as a debit to the Deposit To or Bill.com Money In Clearing account, and a credit to Accounts Receivable.
- Hover over the gear icon, and click Settings
- Under Sync, click Preferences
- Click Edit
- Under "Accounts Receivable Account in QuickBooks 20XX", select the General Ledger account that corresponds with the Accounts Receivable account in QuickBooks
- Click Save
If the error remains after following the above steps, contact Bill.com Customer Support.