Sign in

Sync Error: The string "XXX" in the field "NameOnCheck" is too long

OVERVIEW

The max limit in QuickBooks for Windows is 41 characters, QuickBooks Online is 110 characters and in Intacct is 200 characters.

SYNC ERROR

The string "XXX" in the field "NameOnCheck" is too long

SOLUTION

Reduce the number of characters in the Pay to field on your vendor record.

 

Note: In order for your vendors, customers, departments and chart of accounts lists to sync back and forth correctly, Bill.com will match the character limitation of the accounting system your account is syncing to.  For example, if you were previously syncing with Intacct and have migrated over to QuickBooks for Windows, the original character limit in Bill.com will change from 200 characters to 41 characters.

 

Have more questions? Submit a request