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QuickBooks for Windows Sync Error: The given object ID "00000000000000000000" in the field "list id" is invalid

Error

The given object ID "00000000000000000000" in the field "list id" is invalid

Explanation

An invalid list id sync error surfaces when Bill.com is missing a GL Account in the QuickBooks Sync Preferences.

Solution

  1. Hover over the gear icon, then click Settings 
  2. Navigate to Sync > Preferences and click the Edit icon
  3. Ensure the bank account is correct for both:
    1. "Accounts Receivables Account in QuickBooks for Windows"
    2. "GL Account for Bank Account ****xxxx"
  4. Save the changes
  5. Run the sync to resolve the errors and please reach out to Customer Support if additional help is needed.
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