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Emailing payment information to your vendor

When a vendor is paid via Bill.com -- that is, when an ePayment is sent or a check is printed and mailed -- Bill.com sends the payment information to the email address entered in the vendor field labeled Payment Info Email.  The payment notifications will be sent to the primary e-mail address, by default, if there is no email address listed in the payment notifications email field.

To enter a vendor's email address in the Payment Info Email field

  1. Click Payables > Vendors
  2. Locate the vendor from the list. You can also use the search field in the top right corner to search for your vendor
  3. On the Vendor Detail page, click Edit
  4. Enter the vendor's email address in the Payment Info Email field
  5. Click Save
When the check is printed (or the ePayment is initiated), an email will be sent to the vendor to let them know the payment is on its way.
 
Below are examples of what a vendor receives when a Bill.com payment is sent to the vendor:

ePayment

From: Bill.com Operations
To: <Vendor Payment Info Email>
Subject: <Your Company Name> has paid you

Hi <Vendor Name>,


The ePayment will arrive on <Arrives by Date>. The payment is for these invoices:

Invoice #                        Due Date        Amount Due   Amount Paid
-------------------------------------------------------------------------------------
<InvoiceNumber>         <Due Date>  <AmountDue> <Amount Paid>
<InvoiceNumber>         <Due Date>  <AmountDue> <Amount Paid>
-------------------------------------------------------------------------------------
Total Payment Amount: <Total>

Have questions about the payment? Contact <Your Company Name> at <Your Company Phone Number>.

Thank you,

<Your Company Name>
<Your Company Phone Number>

---------------------

Check payment 

Hi <Vendor Name>,

The check will arrive around <Arrives by Date> (we can't control the speed of US Mail). The payment is for these invoices:

Invoice #                        Due Date        Amount Due   Amount Paid
-------------------------------------------------------------------------------------
<InvoiceNumber>         <Due Date>  <AmountDue> <Amount Paid>
<InvoiceNumber>         <Due Date>  <AmountDue> <Amount Paid>
-------------------------------------------------------------------------------------
Total Payment Amount: <Total>

Have questions about the payment? Contact <Your Company Name> at <Your Company Phone Number>.

Thank you,

<Your Company Name>
<Your Company Phone Number>

---------------------

 Note

  • The text above shown between "<" and ">" is replaced with the payment information / your company information.
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