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Intacct Sync Error: The term name 'XXXX' is invalid

Error

The term name 'XXXX' is invalid.

 

Explanation

This error occurs when an invoice is unable to sync from Bill.com because the Payment Term used isn't present in Intacct.

 

Solution

Create an AR Term to match the Payment Term you use in Bill.com. To create an AR Term in Intacct:

  1. Go to Accounts Receivable 
  2. In the Setup section, click AR Terms
  3. Click Add 
  4. Give the AR Term the same name as the Payment Term in Bill.com
  5. Click Save
  6. Sync again. After the sync is complete, Invoices will show up in Intacct
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